Fixing the Foundation of Hospital Care Coordination with Teri Sholder, RN MHA

February 10, 2026

For the last two decades Teri Sholder RN, MHA has served as Chief Quality Officer leading some of the country's most challenging hospital turnarounds - reducing readmissions by nearly 20% at BayCare Health System, and reducing length of stay by over half of a day at AdventHealth. She's someone who always has the numbers at her fingertips and seems to genuinely love the hard, unglamorous work of process alignment and building teams that last. You can find Sholder Healthcare Consulting at sholderhealth.org.

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In this episode:

Intro
Chapter 1: Meet Teri Sholder, RN, MHA
Chapter 2: Does Technology Help or Hurt the Relationship Between Physicians and CDI Specialists?
Chapter 3: The EHR Trap & Customizing Broken Processes
Chapter 4: Who Owns Length of Stay?
Chapter 5: Dramatically Reducing Reconciliation Error Rates With Process
Chapter 6: The Biggest Misconception About AI Implementation
Chapter 7: Addressing the System Alignment Problem
Chapter 8: The Best Place to Invest Before Buying Technology

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Publishing

February 25, 2026

We’re Evidently. We’re on a mission to elevate the quality of care for every patient, by empowering clinicians with the right information at the speed of thought.