Building Patient Trust in an AI Era with Dieter Sumerauer, MD

April 2, 2026

Recorded on-site at Evidently's inaugural Scaling Health AI Summit, we sit down with Dr. Dieter Sumerauer, MD, FAAP — pediatrician and Associate CHIO at Rady Children's Hospital in San Diego who still sees patients in urgent care. Dieter was one of the first physicians in Northeast Ohio to go fully electronic in the early 2000s, and he's been finding ways to use technology to deepen patient trust ever since. In this conversation, we talk about how AI chart summarization is letting him build in 15 minutes the kind of rapport that used to take 25 years, why he reframes "artificial intelligence" as "augmented intelligence," the culture of punishing mistakes without examining what went right, and the impossible task we ask of clinicians — and what it means to finally give them the tools to meet that standard.

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Chapters

00:00 — Intro

02:30 — Meet Dieter

08:29 — Who is the Patient Record About, After All?

10:54 — The Joy of Practicing Medicine

12:28 — Building 25 Years of Trust in 15 Minutes

16:12 — Haven't Touched a Keyboard in Two Years

18:25 — It's About Augmenting, Not Replacing

22:58 — The Impossible Standard We Hold Ourselves To

31:27 — Process Over Perfection

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Released

March 11, 2026

We’re Evidently. We’re on a mission to elevate the quality of care for every patient, by empowering clinicians with the right information at the speed of thought.