A transplant surgeon at a large academic medical center took transplant referral review from 2 hours to 20 minutes with AI-assisted chart review from Evidently.
Finding Insight in an Ocean of Patient Data
Evaluation for transplant can be time-consuming, demanding a meticulous review of a patient’s entire clinical history to ensure they have indications for the transplant and no medical, financial, or psychosocial contra-indications. This is the surest way to make an appropriate decision. For any transplant surgeon, the stakes could not be higher—any oversight might delay someone’s shot at a transplant evaluation.Yet, despite the importance and time-sensitivity of evaluation, this surgeon and their team faced a barrage of challenges throughout the process, including a tangle of siloed clinical notes, lab results, and imaging studies fragmented across the EHR and external systems like Care Everywhere. Referrals were sent as a mass of prior electronic records without any reasonable summary or patient clinical narrative.
Compiling the necessary documentation for a single transplant evaluation often took upwards of 2-4 hours. These delays affect both patient outcomes and clinicians’ ability to work efficiently, highlighting the need for more coordinated data management.Empowering with Clinical Data Intelligence Determined to transform this critical bottleneck, the surgeon and their transplant team partnered with Evidently to integrate clinical data intelligence into their workflows. By leveraging advanced algorithms to collect, interpret, and neatly organize patient information, Evidently brought order to the chaos. What once required hours of detective work now unfolds in a matter of minutes.
Evidently automatically sifts through medical charts, clinical notes, lab reports, and even scanned PDFs, gathering all pertinent data relevant to transplant candidacy. With a single click, providers can see the entire picture—previous surgeries, medication history, comorbid conditions—presented in a logical, easy-to-digest format.
A Swift Leap in Efficiency and Care
The impact on the transplant program was immediate and game changing. Evaluating the referral records for a transplant candidate, which used to take hours, now takes less than twenty minutes, saving time, increasing productivity and throughput, and improving satisfaction.The surgeon explains, “With Evidently, we’re no longer piecing information together from five or six different systems. Our team can assess a patient’s clinical story almost instantly. We use Evidently in several workflows. Intake coordinators are much more efficient. Clinicians get a fast summary of a patient when meeting them for the first time, and an applicable summary when in patient review conference. Finally, because Evidently gathers recent data from multiple sources, it is extremely handy when accepting organs for patients to make sure there are no new medical issues the team is unaware of.”
Better Outcomes for Patients, Better Outcomes for Providers
Beyond the dramatic reduction in manual labor, Evidently’s streamlined approach has real human impact. Evidently worked with the surgeon’s transplant team to create customized views for Kidney, Pancreas, and Liver transplant patients putting all the relevant data in one place for quick analysis. Transplant candidates—often facing uncertain futures—can now be evaluated more quickly. Clinicians have more bandwidth to engage directly with patients, discussing care plans and next steps instead of toggling endlessly between different electronic systems searching for meaningful, trusted data.Meanwhile, the transplant coordinators, allied health professionals, and the surgeon all benefit from the reassurance that every critical piece of information is at their fingertips. This heightened level of efficiency not only accelerates decision-making but also alleviates stress, cutting down on administrative burnout and freeing up more time for personalized patient care.
Insight at the Speed of Thought
The transformation at this transplant center reflects Evidently’s core ethos: The best care should be the easiest to deliver, raising the quality of healthcare experiences for both patients and providers. By obliterating the hurdles posed by scattered and incomplete data, Evidently arms clinicians with the insights they need at the speed of thought. This integrated AI platform has become a powerful ally in saving time, improving transplant listing rates, and ultimately giving patients a better chance at a new start in life.