The Emergency Medicine Team at a Major Academic Medical Center triages with Evidently
For the Emergency Medicine team at a major Academic Medical Center, every minute matters. This organization is the only comprehensive academic medical system in their region, serving patients from across the state as well as neighboring states. The team leverages clinical data intelligence from Evidently to read and summarize the full patient record. From structured data like labs and vitals, to scanned documents, imaging, faxes, and any other documents trapped in external systems like Care Everywhere.
Powerful tools to support Real-time Emergency Department Decision Making
"We use Evidently in a variety of our patient management scenarios in the ED. From quickly understanding incoming patient vitals & history, to creating smart, robust documentation for the Supertriage team, to closing gaps in the EHR around summarized views of vitals and cardiology. The platform is really outstanding.”
This major Academic Medical Center has developed a unique supertriage process for incoming patient transfers with tools like Evidently at the core. This allows triage responsibilities to seamlessly rotate between clinicians while serving patients across a broad collection of regional health systems. During daytime hours, the Transfer Center manages patient transfer requests. During night shifts, on-duty ER doctors share the responsibility. The team will frequently field 15-20 transfer calls during a 5-hour night shift, affording the on-duty clinician 15 minutes with the requesting provider to understand patient history and current presentation. The provider requesting the transfer will work to provide as much information as they have. But as one Emergency provider describes, sometimes they start triaging from zero.
“Often the providers we’re talking to give us great point-in-time patient information, but sometimes we start with nothing but vitals. If the patient has been to our facility before, having fast access to Evidently’s summary of the entire patient record helps me have a more informed conversation with the provider.” They continue, “And if the outlying facility has a shared EHR system, Evidently pulls that in as well and I can look at the imaging & radiology reports in real time. And then trend across different hospital systems.”
Better Documentation Creates Better Patient Care
In addition to fast access to vitals & laboratory values, the team also use Evidently to intelligently populate notes for the Supertriage team. “The Cardiology Imaging tab has been tremendously helpful for us. And I really like the vital sign feed, especially when trending vital signs. Epic is not very good at that.”
Elevating Patient Care with Clinical Data Intelligence
While the Emergency team at this major Academic Medical Center serve a uniquely large geographic footprint, they face the same kinds of challenges every Emergency Department team sees. When minutes matter, the mountain of data trapped in the EHR is one of a clinician’s biggest obstacles to providing care. When clinicians can’t surface insights from the patient record in real-time, quality of care suffers. Evidently’s Clinical Data Intelligence Platform equips those clinicians with intelligent, evidence-based insight in real-time. We’re proud to support teams like these as they continue to elevate patient care and reduce provider burnout.